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How we handle your account and payment information

When you open an account with rajagacor slot, your personal details and transaction history stay encrypted and on secure servers.

Encrypted account storageLocal payment data securityYour access rights explained
rajagacor slot How we handle your account and payment information
REACH OUR TEAM

Contact us about your privacy

Team online

Live chat

Open the chat widget in the bottom-right corner of the lobby. Our team in Makassar responds within 2 hours during 08:00–23:00 WIB daily to answer privacy questions and process data requests.

Email

Send your privacy concern or data-access request to [email protected]. Include your account username and a description of what you need. We reply within 48 hours.

Account settings

Log in to your account, tap the profile icon, select Privacy & Security, then choose Update My Information. Changes take effect immediately and are logged in your account history.

HOW WE PROTECT YOU

Our approach to data handling and account security

Cookies & tracking

We use session cookies to keep you logged in and functional cookies to remember your game preferences and language setting.

Password security

Your password is hashed with industry-standard encryption before storage.

Withdrawal verification

Before any withdrawal to your DANA, OVO, GoPay or QRIS wallet, we verify your account details and recent login location.

Data retention limits

We keep your active-account data (login history, game logs, transaction records) while your account is open.

Your access rights

Email [email protected] with 'Data Access Request' in the subject line. Include your account username.

Change or delete data

Log in, go to Account Settings > Personal Information to update your email, phone or address.

Frequently asked questions about privacy on rajagacor slot

No. Your DANA, OVO, GoPay and QRIS details are shared only with the payment processor that handles your transaction. We do not sell your data to advertisers, game studios or third-party platforms. Where local law permits, we may share anonymous statistics with regulatory partners.

Yes. Email [email protected] with 'Data Access Request' and your account username. We will send a complete data file within 14 days showing your name, contact details, account history, deposits, withdrawals and device logs.

We retain your account records for seven years after closure to comply with local law and resolve disputes. After that period, we securely delete personal data. Transaction summaries and withdrawal proof may be requested for up to two years after closure.

No. Your password is encrypted with SHA-256 hashing before it enters our database. Even our support team cannot see your password in plain text. If you forget it, use the reset link on the login page to create a new one.

Contact [email protected] immediately with details. We investigate within 24 hours, notify you of findings, and explain steps we took to secure your account. If fraud is detected on your DANA, OVO, GoPay or QRIS wallet, we file a dispute with the payment processor.

You can disable cookies in your browser settings, but the lobby requires functional cookies to stay logged in and process transactions. Analytics and marketing cookies can be disabled without affecting core gameplay. Adjust your choices in Account Settings > Privacy.

Yes. We update this policy when local law changes or we add new features. Changes take effect 30 days after posting. We notify active players by email if changes affect your rights. Your continued account use after 30 days means you accept the new policy.